Have great customer service experiences that you’d like to share? What’s a brand that you find has really effective customer service? Do hit up the comments section and let us know if a brand went out of their way to make a difference with you! … [Read more...] about Learn From These 7 Awesome Customer Service Lessons On Social Media
Social media marketing
If you absolutely need these other networks for your social media campaign, then stop right here and look for other options. MeetEdgar’s support page says they don’t have immediate plans for integrating Google to their service. They also explained why they can’t support Instagram due to its limited API access. … [Read more...] about MeetEdgar Review: Is This The Ultimate Social Media Automation Tool?
Misappropriation: It is also unlawful to use people’s names or images to promote your business without their consent – this is called misappropriation. (Note: This is akin to copyright infringement.) For example, some celebrities have sued a lot of companies in the past for using their images, like when Tim Duncan, a retired NBA star, sued a San Antonio real estate agent. … [Read more...] about These (Not So Popular) Social Media Mistakes Could Land You In Court
Anyone who has been involved in a business knows that a single negative comment can be more harmful than just about anything else. As has long been said, for every one dissatisfied vocal customer, you lose ten customers or potential customers. For this reason, any serious business with an online presence needs a reputation management team to monitor social media activity. This helps the business to track the level of satisfaction noted by customers via their comments, and also helps in solving user issues, thus enhancing the overall user experience. … [Read more...] about Why You Should Use Social Media For Your Business
Make Customer Solutions a Priority Recommending other brands that are best and also making sure your clients feel that you truly care about them and that it is not all about your business. Make sure you help out when you can. One of the most important role of Social media for your business is reputation management. You can notice people often talking about brands good and bad service on Social media sites like Facebook and Twitter. As a business owner, it’s your job to set up Social media monitoring and monitor what People are talking about your brand and your product/services. For any unsatisfied customer, you should make sure to take actionable steps to convert angry client into happy client. … [Read more...] about Using Social Media to Promote Online Business to Success