Competent customer service – one aspect that separates the wheat from the chaff, and the truly creative brands from the mediocre. If you’ve ever been asked the question: How important is customer service? The right answer would be: Never important enough. Social media has been one of the fastest growing marketing platforms in recent years, and it gives you a huge audience for you to interact with. How huge? Well, let’s find out… A glance at Statista.com reveals that the top 3 social media platforms total about 3.8 billion users. Yes, almost 4 billion… This is a monumental number of people who form a huge market which has become nigh impossible to ignore. Alright, fine. So what does this actually do for your business and brand reputation? The fact that social media has so much reach can give you an unbeatable advantage when it comes to getting in touch with your customers one-on-one. J.D. Power has written a detailed article about how important … [Read more...] about Learn From These 7 Awesome Customer Service Lessons On Social Media
Amex customer service email
It looks like Neowiz caved from the recent outrage surrounding their founders pack pricing by reducing prices and removing "customer service priority" from the packs. Neowiz also revealed what a premium subscription actually includes as well as showed off the first exclusive founders skin. The key changes are below: We've reduced the price of the largest founder pack from $199 to $149. There is no longer a "customer service priority" attached to any of the packs. We detailed what the premium subscription (which is optional) will entail. We showed off the first exclusive skins for founders. We detailed guild benefits and how updates will be handled. We announced that the Assassin class is the first big update coming after Early Access! Some of the interesting points from the Q&A are: Q: We want more information on the founder’s packs. A: Founder's packs will include the Bless Online base game, exclusive skins, premium membership, Lumena, and other benefits. Q: Is the … [Read more...] about Bless Removes “Premium Customer Service” on Founders Pack and Reduces Prices
When you convince your readers that your content is helpful to them, you need to sustain their interest by keeping in touch through your emails. This is where having an email subscription option on your blog or website comes in. You can use email capture apps like: However, these services require a paid membership (one time, monthly, or annual). These paid services give you lots of advantages, but not everyone can afford them. This doesn’t mean that you can’t build an email list if you don’t have the budget. Contrary to what you might think, building an email list and promoting your content over email does not need to be expensive. We’ve already reviewed several email tools that you can use for free, including Sendy and MailMunch. But as more services for email marketing are introduced every day, here are three more that you might want to check out: 3 Almost free tools to capture emails on WordPress site 1. Privy Privy is an email list service that offers great … [Read more...] about 3 More Free Email Capture Tools To Grow Your Subscribers ?
Once upon a time email marketing was a rage and then came the big daddy. Privacy issues started a wave of legislation and emails somehow lost their sheen. The spam button is now just a click away. Spam filters make sure that you are not inundated with Viagra lookalikes. Does it mean that emails are no longer a viable option? I feel there is a lot which can still be achieved through email marketing. Here is a bunch of ways you can email your way to marketing success. Emails still remain an effective vehicle to announce launch of new products. Assuming you already have an email list of existing clients, it is reasonable to keep them abreast of your new product line. This strategy is in keeping with basic marketing principles – that of touching base with customers every now and then. You would be surprised at the response you will get from this email campaign. People are becoming busier and have very little time. If you can inform them about your exciting new line of clothing or … [Read more...] about Email Marketing – Has It Become A Dinosaur?
A lot of your subscribers follow different blogs. So don’t be surprised if they forget about your blog by the end of the month. With tons of content on the web, I bet some of your subscribers only visit your site once a month, or once every few months, or maybe even never. When faced with this dilemma, how do you keep your blog in your subscribers’ radar? How do you make sure that they keep coming back for more? If you answered “write more interesting blog posts in the hopes that my subscribers will miraculously discover my content”, then you don’t exactly have the right idea. These days, if you want subscribers to be informed and updated, try a simple email. No, we’re not talking about just any email. Think drip campaign emails that are meant to nurture your subscribers for a period of time. Say, WHAAAT? For the uninitiated, “drip campaigns” are a series of emails that contain marketing information which are meant to acquire customers. … [Read more...] about How To Create Drip Campaign Emails That Get Opened And Read